Shipping Policy
Everything you need to know about how we deliver your handcrafted Nailsa magic to your doorstep.
Worldwide Shipping
At Nailsa, we're passionate about delivering our handcrafted masterpieces to nail enthusiasts all around the world. Shipping specifics, including charges and estimated delivery times, will be clearly laid out for you during checkout. We're thrilled to offer complimentary shipping on all orders exceeding £70.
Crafting Your Magic
Every Nailsa nail set is uniquely tailored just for you. Our made-to-order approach guarantees personalized craftsmanship and champions sustainability by reducing waste. Kindly allow 2-5 business days for our artists to craft your perfect set.
Shipping Timeline
Orders are dispatched immediately after handcrafting. You'll receive a tracking number via email once the journey begins. If tracking hasn't updated for over a week, contact us and we'll investigate immediately.
Express Shipping Notice
Orders containing liquids or battery items (e.g., UV Lamps, Cuticle Oils, Glues) may face customs delays. Delivery within 2–5 business days is not guaranteed for these items.
Address & Cancels
Contact Info@nailsaltd.co.uk within 12 hours. After this, orders cannot be intercepted.
Lost Items
While beyond our control, we collaborate with carriers to resolve issues and ensure your satisfaction.
Damage Notice
Report shipping damage within 7 days with photo/video proof to our support team.