Return & Exchange Policy
"To elevate your beauty, one nail at a time."
Our Dedication
At Nailsa Nails, we're committed to ensuring every customer's experience is as radiant and flawless as our nails. Need help? 👋🏼 Reach out to us at Info@nailsaltd.co.uk
Hygiene & Safety First
For hygiene reasons, we are unable to process exchanges or issue refunds for situations where you have simply changed your mind or wish to request a different style or size.
Note: We kindly advise you to thoroughly review your order and choose your size according to our size guide before completing your purchase.
Faulty Items
While rare, if you notice an oversight on our part, please contact us within 7 days of receiving your order. Our team will handle each case with care and attention, working toward a thoughtful solution to ensure you feel fully supported.
Size Correction
Selecting the perfect fit can be tricky! If your nails don’t match your needs, we offer an exclusive 10% discount on a reorder with corrected measurements. Reach out to our support team to claim your code.
Questions about the process?
We are here to help you throughout the entire return and reorder process. Don't hesitate to reach out for guidance.